{"id":201,"date":"2024-09-11T14:06:31","date_gmt":"2024-09-11T14:06:31","guid":{"rendered":"https:\/\/dev.rosenhotels.co\/medicalcenter\/?page_id=201"},"modified":"2024-11-01T21:46:35","modified_gmt":"2024-11-01T21:46:35","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/dev.rosenhotels.co\/medicalcenter\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<h1>Frequently Asked Questions<\/h1>\n<p><strong>Q: How much does it cost to see a Rosen Medical Center physician? <\/strong><br \/>\n<strong>A<\/strong>: The co-pay to see your Primary Care Provider (PCP) is $5.00. Payroll deduction or credit card only (unless you are having a physical exam in which case there is no copay)<\/p>\n<p><strong>Q: Is a referral required to see in-house Chiro and Physical Therapy?<\/strong><br \/>\n<strong>A<\/strong>: A referral is not required to see our in-house chiropractor. Call the Rosen Medical Center to schedule an appointment. A referral is also not required to see CORA Physical Therapy for the first month only. If additional visits are needed, the CORA coordinator will request one from the referral department.<\/p>\n<p><strong>Q: Is a referral required to see a specialist?<\/strong><br \/>\n<strong>A<\/strong>: Yes. A referral is required to see a specialist. Only in-network specialists are covered.<\/p>\n<p><strong>Q: Which hospitals are we associated with?<\/strong><br \/>\n<strong>A<\/strong>: All hospitals in the Orlando Health system including Winnie Palmer, Nemours, and HCA hospitals.<\/p>\n<p><strong>Q: How do I get an EAP authorization?<\/strong><br \/>\n<strong>A<\/strong>: Employee Assistance Program (EAP) is a free service provided to all associates and their families. Contact the number 866-248-4094 to speak to a mental health counselor who will provide you with the authorization number and a list of mental health counselors near your home. EAP covers eight (8) visits per concern.<\/p>\n<p>Next Steps counseling is an onsite counseling group that is part of our EAP program. They accept medical referrals from RMC.<\/p>\n<p><strong>Q: As a new patient to Rosen Medical Center, what are the steps to see a provider?<\/strong><br \/>\n<strong>A<\/strong>: Call the Rosen Medical Center to schedule your first initial appointment. Have your insurance information at hand.<\/p>\n<p><strong>Q What if I can\u2019t make my appointment to Rosen Medical Center?<\/strong><br \/>\n<strong>A<\/strong>: To avoid a no-show fee, please call Rosen Medical Center at least 24 hours in advance to let us know that you cannot make your appointment.<\/p>\n<p><strong>Q: How much is the co-pay if I was admitted at the hospital?<\/strong><br \/>\n<strong>A<\/strong>: If you are admitted, the co-pay is $750 in-network; $1,000 out of network. Total inpatient copays per calendar year will not exceed: $1,500 for individual coverage and $3,000 for family coverage.<\/p>\n<p><strong>Q: As a new patient, what are the protocols to request a new referral or medication refill?<\/strong><br \/>\n<strong>A<\/strong>: As a new patient, you must be seen by any of our providers to establish care prior to authorizing any referrals or medication refills.<\/p>\n<p><strong>Q: If I have an order from my specialist to have labs drawn, can I go to other facilities?<\/strong><br \/>\n<strong>A<\/strong>: With your lab order, you may go to any Quest Diagnostics lab facilities or any Orlando Health LabWorks facility.<\/p>\n<p><strong>Q: What do I do if I need health advice or if I have an emergency after hours?<\/strong><br \/>\n<strong>A<\/strong>: You may call Apex at 855-245-8395 to speak to a medical professional.<\/p>\n<p><strong>Q: Can I use the gym at the Rosen Medical Center?<\/strong><br \/>\n<strong>A<\/strong>: Yes, during business hours or when attending a fitness class and after signing the appropriate waiver form.<\/p>\n<p><strong>Q: Does the Rosen Medical Center offer any special pharmacy programs?<\/strong><br \/>\n<strong>A<\/strong>: The Rosen Medical Center offers two pharmacy programs:<\/p>\n<ol>\n<li>Free generic medications: Any prescribed brand medication that has a generic will be free only at Walmart and Sam&#8217;s Club Pharmacies.<\/li>\n<li>Canusa program: Any maintenance medication prescribed by any of your providers that is listed on the Canusa program will be mailed to your home for free.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Q: How much does it cost to see a Rosen Medical Center physician? A: The co-pay to see your Primary Care Provider (PCP) is $5.00. Payroll deduction or credit card only (unless you are having a physical exam in which case there is no copay) Q: Is a referral required to see &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/dev.rosenhotels.co\/medicalcenter\/frequently-asked-questions\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Frequently Asked Questions&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"onecolumntemplate.php","meta":{"_acf_changed":false,"rank_math_lock_modified_date":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-201","page","type-page","status-publish","hentry","entry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dev.rosenhotels.co\/medicalcenter\/wp-json\/wp\/v2\/pages\/201","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.rosenhotels.co\/medicalcenter\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.rosenhotels.co\/medicalcenter\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.rosenhotels.co\/medicalcenter\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.rosenhotels.co\/medicalcenter\/wp-json\/wp\/v2\/comments?post=201"}],"version-history":[{"count":13,"href":"https:\/\/dev.rosenhotels.co\/medicalcenter\/wp-json\/wp\/v2\/pages\/201\/revisions"}],"predecessor-version":[{"id":399,"href":"https:\/\/dev.rosenhotels.co\/medicalcenter\/wp-json\/wp\/v2\/pages\/201\/revisions\/399"}],"wp:attachment":[{"href":"https:\/\/dev.rosenhotels.co\/medicalcenter\/wp-json\/wp\/v2\/media?parent=201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}